1. Different types of decision: Strategic, management, operational. Decisions can be structured or semi-structured at the strategic level.
    Four stages in decision making process work: Intelligence, design, choice, and implementation.

  2. Information system support the activities of the managers and management decision making by provides useful information quality, management filters and organitazional culture. And also in managerial activities must have a good expertise of planning, organizing, coordinating, deciding, and controlling.

  3. Business intelligence and analytics promise to deliver correct, nearly real-time information to decision makers, and the analytic tools help them quickly understand the information and take action. There are six analytic functionalities that BI system deliver to achieve these ends:

– Production Reports: Predefined reports based on industry specific requirements
– Parameterized Reports: users enter several parameters as in a pivot table to filter data and isolate impacts of parameters
– Dashboards/scorecards: Visual tools for presenting perfomance data defined by users
– Ad hoc query/search/report creation: Allow users to create their own reports basen on queries and searches
– Managerial users and methods: Business intelligence hardware and software are only as intelligent as the human beings who use them.
– Deliver platform-MIS, DSS, ESS: Deliver information and knowledge to different people and levels in the firm-operational employess, middle managers, and senior excetuvies.
– User Interface: Emphasize visual techniques such as dashboards and scorecards.

  1. There are many different constituencies that make up a modern business firm. Three levels of management:lower supervisory(operational) management, middle management, and senior management (vice president and above, including exccecutive or "c level" management, e.g. chief excecutive officer,chief financial officers, and chief operational officer). Each of these management gropus has different responsibilities and different needs for information and business intelligence, with decisons becoming less structured among higher levels of management.

  2. A GDSS is and interactive computer-bases system for facilitating the solution of unstructured problems by a set of decision makers working together as a group in the same location or in different locations. Collaboration systems and Web-based tools for videoconferencing and electronic meetings discribed earlier in this text support some group decision processes, but their focus is primarily on communication. GDSS, However, provide tools and technologies geared explicitly toward group decision making.