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-New Product, services, and business models
-customer and supllier intimacy
-improved decision making
-competitive advantage
-survival
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A decision support system (DSS) is a computer-based information system that supports business or organizational decision making activities, typically resulting in ranking, sorting or choosing from among alternatives

A management information system (MIS) focuses on the management of information technology to provide efficiency and effectiveness or strategy Decision making.

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1. Identify and describe clearly the facts

Find out who did what to whom, and where, when, and how.
2. Define the conflict or dilemma

Ethical, social,and political issues always reference higher values. The parties to a dispute all claim to bepursuing higher values
3. Identify the stakeholders.

Every ethical, social, and political issue has stakeholders: players inthe game who have an interest in the outcome, who have invested in the situation,
and usuallywho have vocal opinions. Find out the identity of these groups and what they want. This will beuseful later when designing a solution
4. Identify the options

You may find that none of the options satisfyall the interests involved, but that some options do a better job than others
5.Identify the potential
Some options may be ethically correct butdisastrous from other points of view.
Other options may work in one instance but not in othersimilar instances.
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A storage area network (SAN) is a network which provides access to consolidated, block level datastorage. SANs are primarily used to enhance storage devices, such as disk arrays, tape libraries, and opticaljukebox, accessible to servers so that the devices appear to theoperating system as locally attached devices. A SAN typically has its own network of storage devices that are generally not accessible through the local area network (LAN) by other devices.

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A database management system (DBMS) is a computer software application that interacts with the user, other applications, and the database itself to capture and analyze data

How a DBMS Solves the Problems of the Traditional File Environment
-Reduces data redundancy and inconsistency by minimizing isolated files
-It can’t eliminate data redundancy as a whole, but can help control it
-It uncouples data and programs, enabling data to stand up on their own
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n response to consumer demand, convergence has been evolving on the internet ever since its inception. Nowadays, texting, Web surfing, VoIP (voice over IP), streaming media,videocongerence applications, online gaming and e-commerce are all extensively engaged in by consumers, businesses, educational institutions and government agencies. All users demand high quality of service (QoS), quality of experience (QoE or QoX), robustness, moderate cost, standards compatibility, ease of modification and upgrading, security, privacy and freedom from malware
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ustomer relationship management ( CRM) systems integrate and automate customer- facing processes in sales, marketing, and customer service, providing an enterprise- wide view of customers.
Companies can use this customer knowledge when they interact with customers to provide them with better service or to sell new products and services.
These systems also identify profitable or nonprofitable customers or opportunities to reduce the churn rate