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p dir=”ltr”>1. – New products, services, and business model
Business model describe how company producers, sells, delivers a product or service to create wealth.
– customers and supplier intimacy
– improved decision making
– competitive advantage like in physiology, sosiology, economy
– survival
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p dir=”ltr”>2. Powerful DSS is the voyage-estimating system of a large global shipping company that transports bulk cargoes of coal, oil, ores,
and finished products. The firm owns some vessels, charters others, and bids
for shipping contracts in the open market to carry general cargo. MIS also designates a specific category of information systems serving middle management. MIS provide middle managers with reports on the organi-
zation’s current performance. And also :
– Facilitation
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p dir=”ltr”>o DSS facilitates and support specific decision making activities and/or decision process
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p dir=”ltr”>- Interaction
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p dir=”ltr”>o DSS are computer based system design for interactive used by decision makers or staff user who control the sequences of interaction and the operation perform
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p dir=”ltr”>- Ancillary
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p dir=”ltr”>o DSS can support decision makers at any level In organization. they are not intent to replace decision makers
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p dir=”ltr”>- Repeated used
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p dir=”ltr”>o DSS are intent for repeated used. A specific DSS maybe used routinely or use as needed for adhoc decision support task
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p dir=”ltr”>- Identifiable
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p dir=”ltr”>o DSS may be independent system that collected or replicated data from other information system
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p dir=”ltr”>- Task-oriented
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p dir=”ltr”>o DSS provide specific capabilities that support one or more task related decision making
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p dir=”ltr”>- Decision impact
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p dir=”ltr”>o DSS are intended to improve the accuracy, timeliness, quality and overall effectiveness of a specific decision
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p dir=”ltr”>- Support individual and group decision making
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p dir=”ltr”>o It provide a single platform that allows all users to access the same information an access the same version of truth, while providing, autonomy to individuals and development groups to design, reporting content locally
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p dir=”ltr”>- Comprehensive data access
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p dir=”ltr”>o It allows users to access data from different sources concurrently, living organization the freedom to choose the data warehouse that best suits that their unique
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p dir=”ltr”>- Easy to developed and deploy
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p dir=”ltr”>o DSS delivers an interactive, scalable platform for rapidly developing and deploying project
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p dir=”ltr”>- Integrated software
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p dir=”ltr”>o DSS integrated platform enables administrators and IT professional to develop data model, perform sophisticated analysis, generate analytical reports and deliver this report to end user via different channels
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p dir=”ltr”>- Flexibility
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p dir=”ltr”>o DSS features flexible and can be altered according to need providing a helping hand in the work process.
3.primary activities of value chain model
– inbound logistics
(example: receiving and storing materials for distribution to production)
– operations
(example: transforms inputs into finished products)
– sales and marketing
(example: promoting and selling the firm’s products)
– service
(example: maintenance and repair of the firm’s good and services)
– outbond logistics
(example: storing and distributing finished products)
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p dir=”ltr”>4. Step ethical analysis
– identify and clearly describe the facts
– define the conflict or delimma and identify the high-order values involved
– identify the stakeholders
– identify the options that you can reasonably take
– identify the potential consequences of your options
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p dir=”ltr”>5. Storage Area Network (SAN)
is a network which provides access to consolidated, block level data storage.
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p dir=”ltr”>6. A DBMS reduces data redundancy and inconsistency by minimizing isolated
files in which the same data are repeated. The DBMS may not enable the organization to eliminate data redundancy entirely, but it can help control redundancy. Even if the organization maintains some redundant data, using a DBMS eliminates data inconsistency because the DBMS can help the organization ensure that every occurrence of redundant data has the same values. The DBMS uncouples programs and data, enabling data to standon their own. Access and availability of information will be increased and program development and maintenance costs reduced because users and programmers can perform ad hoc queries of data in the database. The DBMS enables the organization to centrally manage data, their use, and security.
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p dir=”ltr”>7.convergence in networking and communication trends
convergence in networking and communication trends is the efficient coexistence of telephone networks and computer networks converging into single digital network using internet standards.
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p dir=”ltr”>8.How CRM helps firms to achieve customers intimacy Customer relationship management (CRM) systems integrate and automate customer-facing processes in sales, marketing, and customer service, providing an enterprise-wide view of customers.Companies can use this customer knowledge when they interact with customers to provide them with better service or to sell new products and services. These systems also identify profitable or nonprofitable customers or opportunities to reduce the churn rate. The major customer relationship management software packages provide capabilities for both operational CRM and analytical CRM. They often include modules for managing relationships with selling partners (partner relationship management) and for employee relationship management.
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p dir=”ltr”>From ms leny
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p dir=”ltr”>1. Key performance Indicator
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p dir=”ltr”>A Key Performance Indicator is a measurable value that demonstrates how effectively a company is achieving key business objectives. It can be put to measure
whole firm performance to each individual department and employeees.
It help managers and employees gauge the effectiveness of various functions and processes important to achieving organizational goals. It note above, KPI examples can be used to provide guidance, but need to consider the specific goals and processes associated with the organization before adopting it Like the spesifications and the target like sales per day or resolved problem per hour
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p dir=”ltr”>2. Business Continuity Planning or BCP is the creation of a strategy through the recognition of threat and risk that a company is facing with a monitoring unit to ensure that personnel and assets are protected
and able to function well throughout a disaster and recover to a full strength thereafter. BCP involves defining potential risk, determining how those risks will affect operations, implementng safeguards and procedures designed to mitigate those risks, testing thoe producedures to ensure that they work and periodically reviewing the process to make sure that its up to date.
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p dir=”ltr”>3. The Sarbanes-Oxley Act of 2002 (SOX) is an act passed by U.S. Congress in 2002 to protect investors from the possibility of fraudulent accounting activities by corporations.The SOX Act mandated strict reforms to improve financial disclosures from corporations and prevent accounting fraud. The SOX Act was created in response to accounting malpractice in the early 2000s, when public scandals such as Enron Corporation, Tyco International plc,
and WorldCom shook investor confidence in financial statements and demanded an overhaul of regulatory standards.
In the year of 2002, Sarbanes–Oxley was named after sponsors U.S. Senator Paul Sarbanes (D-MD) and U.S. Representative Michael G. Oxley (R-OH). As a result of SOX, top management must individually certify the accuracy of financial information.
In addition, penalties for fraudulent financial activity are much more severe. Also, SOX increased the oversight role of boards of directors and the independence of the outside auditors who review the accuracy of corporate financial statements.
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p dir=”ltr”>4. IT organization evolution
IT organization is the department in a company that is tasked and responsible with estabelishing, monitoring and mantaining information technology system and services. It also may tasked with strategic planning to ensure that all IT initiatives support the goal of business that company have. IT organizatonal structures vary and can be up down or spread out decentralized. In Large companies usually this department headed by a Chief Officer, smaller one may just IT director or Operations manager. IT department can be the that suck up company resources or the one that providing it as a profit maker, depends on the role of the IT itself, if Initatives and service that IT serves adds up more potential resources, so its regarded as profit maker, and vice versa.