1) -new products, services, business models, with information that comes to us makes us know what products, services, and business models that we should create.
-costumers & supplier intimacy, with information system we can get closer with the costumers.
-improved decision making. With system information we can get information that leads us to creating decision.
-competitive advantage, the more information that we get the more advantage that we have.
-survival, more advantage that we have makes us survive.
the use of a data dictionary 2) -designed specially for facilitate decision prosess
-should support rather automate decision making, and
-should be able respond quickly to be changing needs of decision makers.
Management information system characteristic :
– Relevance
-Accuracy
-Usefulness
-timeliness
-completeness
3) -inbound logistic. Recieving, storing, distributing internally
-operations. Trasformation activities from input to output.
-outbound logistic. Deliver your product or service to your custumer
-marketing and sales. Persude costumers to purchase from you instead from your competitor
-service. Maintaining the value of your product or service once it’s been purchased.
4) -indentify and describe clearly the facts. Find out who did what to whom , and when, where, and how.
-define the conflict or dilema and indentify the higher-order values involved.
-identify the stakeholders.
-identify the option you reasonably take.
-identify the consequenses of your option.
5) SAN is a network which provides access to consolidated, block level data storage.
6)DBMS is a software for creating and managing databases.
A DBMS solves these problem with software that permits centralization of date and data management so thatbusiness have single, consistent source for all their data needs.
7) network convergence and comunication trends is the efficient ceoxistence of telephone, video and data communication within a single network.
8) Customer relationship management (CRM) systems integrate and automate customer-facing processes in sales, marketing, and custiomer service, providing an enterprise- wide view of customers. Companies can use this customer knowledge when they interact with customers to provide them with better service or to sell new products and services. These systems also identify profitable or nonprofitable customers or opportunities to reduce the churn rate.
The major customer relationship management software packages provide capabilities for both operational CRM and analytical CRM. They often include modules for managing relationships with selling partners (partner relationship management) and for employee relationship management.
- IT Organization Evolution
IT organization is the department in a company that is tasked and responsible with establishing, monitoring and mantaining information technology system and services. It also may tasked with strategic planning to ensure that all IT initiatives support the goal of business that company have. IT organizatonal structures vary and can be up down or spread out decentralized
2.SOA
Service-oriented architecture (SOA) is an approach used to create an architecture based upon the use of services. Services (such as RESTful Web services) carry out some small function, such as producing data, validating a customer, or providing simple analytical services.
3.KPI (Key Performance Indicators)
A Key Performance Indicator is a measurable value that demonstrates how effectively a company is achieving key business objectives. It can be put to measure whole firm performance to each individual department and employeees. It help managers and employees gauge the effectiveness.
4.BCP (Business Continuity Planning)
Business Continuity Planning or BCP is the creation of a strategy through the recognition of threat and risk that a company is facing, with a monitoring unit to ensure that personnel and assets are protected and able to function well throughout a disaster and recover to a full strength thereafter.
BCP involves defining potential risk, determining how those risks will affect operations, implementing safeguards and procedures designed to mitigate those risks, testing those producedures to ensure that they work and periodically reviewing the process to make sure that its up to date.
the use of a data dictionary