Ilham El Fawwaz/MB-40-INT-1/1401164159

1. Re-answer the questions of the mid exam questions!

A. – Operational Excellence : it is the objectives that focuses on meeting the costumer expectations

• New Products, Services and Business Models : this objective is the one that when we accomplished it we will be able to create new products, services, and business models. business models is the way of your company to generate profits

• Costumers and Suppliers Intimacy : the objective that should be achieved to get closer and closer to the costumer so that when they wanna buy something they will comeback to you.

• Improved Decision Making : the objective that when you achieve it your decision making will be more decisive and will bring you to better decision

• Competitive Advantage : when you achieve it, your company will be in a superior position of the business.

• Survival : an objective that should be achieved too because when you are achieved it, then you can survive in the business industry

B. Describe the characteristics of Decision Support System and Management Information System

• Characteristics of DSS

1. it is designed to facilitate the decision process

2. it can support decision makers at any layer but DSS are not meant to replace the decision makers

3. it is created to improve the quality, accuracy, and timeliness of a product

• Characteristics of Management Information System

1. it is management oriented

2. it is management directed

3. it is an integrated system

4. it could be used as strategic planning

C. 1. Inbound Logistics: it is involving with relationships between suppliers and costumers and include all the activities required to receive, store, and disseminate inputs.

1. Operations: are all the activities required to transform inputs into outputs (products and services).

2. Outbound Logistics: this activity include all the activities required to collect, store, and distribute the output.

3. Marketing and Sales: are including all the activities to inform buyers about products and services, induce buyers to purchase them, and facilitate their purchase.

4. Service: includes all the activities required to keep the product or service working effectively for the buyer after it is sold and delivered.

D.

1. Identify and clearly describe the facts : first we should identify what are the facts of the problem that we are facing now

2. Define the conflict or dilemma : after we identifying, we should be able to define the kind of conflict or dilemma that we are facing

3. Identify the stakeholders: we should also identify who are the stakeholders that we are involved with. and they should too getting involved with to keep their satisfied

4. Identify the options that you could take: after that we should identify what are the options that we could take to solve the problems

5. Identify the consequences of your options: after you decide what is the option that you want to take, you also should consider the consequences to you. whether it resulting bad or good

E. SAN is a network that provided access to consolidated block level data storage. it usually used to enhance the storage device

F. DBMS solves the problems of the traditional file environment by:

• Enables the organization to centrally manage the data

• it uncouples data and programs, enabling data to stand up on their own

• Reduces data redundancy and inconsistency by minimizing isolated files

• the data redundancy cannot be eliminated wholy but it can help control it a bit

G. Convergence means a coming together or two devices mold or shaped into one. In this context means that networking and communication is being converge into one device

1. Bu Leni’s questions

A. What is Information System organization evolution

• Information system and organization have been interconnected in a long long time so that means two of them will be evolve together. In the process, it looks into the impact of computers on organizations, and examines the ways organization structures have changed, in association with changes in information system architectures. information systems architectures as well as organization structures have evolved from centralized to more decentralised forms

B. Sarbane Oxley Act

It is the act that passed in 2002 by US Congress. It passed to protect investors from the possibility of fraudulent accounting activities by corporations. Strict reforms are done to improve financial disclosures from corporations and prevent fraud

C. Key Performance Indicator

is a measurable value that demonstrates how effectively a company is achieving key business objectives. Organizations use KPIs to evaluate their success at reaching targets. Selecting the right KPIs will depend on your industry and which part of the business you are looking to track. Each department will use different KPI types to measure success based on specific business goals and targets.

D. What is Business Continuity Planning

Business Continuity Planning (BCP) is the creation of a strategy through the recognition of threats and risks facing a company, with an eye to ensure that personnel and assets are protected and able to function in the event of a disaster. BCP involves defining potential risks, determining how those risks will affect operations, implementing safeguards and procedures designed to mitigate those risks